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SignupFolio

See what happens between a visit and an account.

For marketers at software companies

Plain guides to the steps a visitor takes before and after signing up, one stage at a time. The guides cover the landing page, the signup form, the free trial and the first session of a new account.

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Four stops between a visit and an account

  1. Stop 1

    Landing pages

    This is the first page a visitor sees. A reader learns what it says in its opening lines, what it asks the visitor to do, and how to check that it helped the right person decide.

  2. Stop 2

    Form design

    This is the stretch between a visitor and an account. A reader learns which fields to ask for and in what order, and what to look at when people stop halfway through.

  3. Stop 3

    Free trials

    A trial is a promise about time and access. A reader learns how long it runs, what it lets someone do, and how the trial and the pricing page can say the same thing.

  4. Stop 4

    Activation

    This is the first session of a new account. A reader learns what the account does there, and how to tell when it has reached a result that is useful to its owner.

Newest posts

  1. Onboarding checklists: 5 tools compared by page

    See how five help pages describe in-app onboarding checklists, including task limits of 15 and 25 steps, completion rules, and what two pages leave out.

  2. How 5 billing tools start a free trial without a card

    See how 5 billing tools document a free trial without a card, where trial length is stored, and what happens when no card is on file.

  3. Five landing-page tool testing statements compared

    Compare five landing-page tools using only their official pages: versions in one test, traffic split, developer need, and how a winner goes live.

All posts

Who this is for

Written for
Anyone in charge of signups at a software company. That is usually a marketer, a growth lead, or whoever looks after the website and its signup form.
Not written for
Coaching a sales team, building a forecast, or hiring marketers. Nothing here can promise that your signups will go up.

General reading, not advice. Where a choice carries legal weight, such as how a form handles personal data, speak to a lawyer first.

How a guide reaches the page

  1. An AI program on our own server composes the guide.
  2. A script pairs every claim with a source that the guide lists at the bottom of the page.
  3. A checking model run by another lab reads the guide one time before the guide goes live.
  4. If a reader finds a mistake, the corrections page says how to report it and what we do next.

No person rewrites the text. The full method is on the editorial standards page, and the rules for fixing errors are on the corrections page.

What you can check in a guide

A signup is an account. It is not proof that anyone used the product, and it is not the same thing as revenue. So each guide shows where its facts came from:

Sources
Each guide ends with a list of its sources and the date we last checked every one.
Figures
A figure arrives with its source and a date. Rates from other companies are not borrowed and called typical.
Examples
An invented example is labelled as one. There are no made-up customers, quotes or readers.
Screenshots
A screenshot shows the date it was taken, because the page it shows may have changed since then.
Honest gaps
If we cannot confirm a point, we say so in the guide or we leave that point out.

Start with the newest guide

Who writes it

Every guide carries the SignupFolio Editorial Team name. An AI program composes each one, in the way described in the steps above this section. Questions and corrections go to the team inbox.

Read the full About page